Tennessee Education Commissioner Dr. Candice McQueen is visiting West High School in Knoxville to celebrate the hard work of teachers and students and commend West High on its growth as a Level 5 school. But when McQueen introduces Lowell Milken, chairman and co-founder of the Milken Family Foundation, the school quickly realizes that one outstanding educator's career is about to change forever. Watch as Milken surprises government teacher Paula Franklin with a Tennessee Milken Educator Award and $25,000—it's a moment she'll never forget.